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Course Content

Introduction
Authentication
Lesson 1: Introduction: The Engine Room
Lesson 2: The Management Environment & Code of Conduct
Lesson 3: The Four Functions of Management (POLC)
Lesson 4: Problem Solving & Decision Making
Lesson 5: Manager’s Toolkit: Root Cause Analysis
Lesson 6: Financial Control & Budgeting
Lesson 7: Operations & Quality Management
Lesson 8: Deep Dive Case Study: The Cost of Non-Quality
Final Module Quiz: Business Management